Service Description/Restrictions
Each Dial-up Account is for unlimited access. However, it is not to be used as a dedicated connection. Customer agrees not to use any automatic method to avoid inactivity disconnect, and to keep the connection active only when the customer is actively using the service. If you are interested in a dedicated connection we will be glad to discuss the options with you.  A dial-up account shall not be used with any device capable of allowing more than one simultaneous computer connection. Any account using more than one concurrent login will be charged/billed accordingly. Please be considerate of other users and log off when not utilizing the service. Service shall not be used to send unsolicited e-mail (SPAM) through Brinet. Customer agrees that the account shall not be used for anything deemed illegal by the State of North Carolina or by the US Federal Government. We are not responsible for any hardware, software, phone lines, or electrical problems. We only provide Internet service. Blue Ridge Internet is also not responsible for any long distance charges.  Please make sure the access number is a local call. Any account idle for more than 20 minutes or after 5 hours session time will be automatically logged off.

Billing and Payment Description
All payments will be charged via credit/check card only. The partial payment will be collected at the time of install. Each month thereafter you will be charged the monthly fee in advance. All customers are responsible for supplying Blue Ridge Internet with current payment information. This includes credit card numbers and expiration dates. Quarterly billed account payments are due by the first day of each quarter (Jan. 1st, April 1st, July 1st, and Oct. 1st). All accounts not paid in full by the due date will be suspended. All accounts suspended due to payment related issues are subject to a reconnect fee.

Cancellation
You may cancel at anytime by one of two ways: A written letter stating your intent mailed to Blue Ridge Internet, 602 Duncan Hill Rd., Hendersonville, NC  28792; or E-mail us at support@brinet.com. For either method, please include your full name, address, phone number, user ID, and reason. The effective date of cancellation will be on the last day of the billing cycle in which we receive notification. There will be no refunds. We reserve the right to refuse service to any customer for any reason. Note: This sheet is subject to change.

Attention!

Make sure that you are not using the "Thrifty Caller" plan offered by BellSouth! Even calls within your own exchange are toll calls. We will NOT be responsible for charges to your phone bill because you have this plan!!